Troubleshooting articles

Create folder option is missing from the tree context menu — Users are unable to create folders in easeRequirements tree.
Last component or item selected in Tree and Coverage is not remembered — The last component navigated to, Tree or Coverage, is not remembered when revisiting easeRequirements.
Requirements menu option is missing in Jira navigation bar — Type or paste something here to turn it into an excerpt.After installing easeRequirements Cloud, the “Requirements“ menu cannot be found in the Jira navigation bar as it shows in easeRequirements Datacenter.
Attachments and issue-type icons are not displayed in the description section — Upon investigation, this is a limitation on the easeRequirements side since this is a browser problem. By default, some browsers will block "Third-Party Cookie Settings" causing a 403 response on some image elements.
Jira issue navigator returns incorrect results — Type or paste something here to turn it into an excerpt.When right-clicking on a folder to open the Context Menu, upon selecting Show in issue navigator, the Jira issue navigator only shows some of the issues or doesn’t return any result even if there are items under the selected folder.